Position: E-Commerce Assistant Manager
Location: Royal Cashews Group of Companies, Gampaha
About Us: Royal Cashews Group of Companies is Sri Lanka’s first and foremost cashew processing company, renowned for its international certifications including ISO 22000:2018 FSMS, ISO 14001:2015 EMS, HACCP & GMP. We are looking for passionate, results-driven, and customer-focused individuals to join our team immediately.
Key Responsibilities:
- Handle and manage customer relationships, complaints, and queries.
- Develop and maintain the brand image of Royal Cashews.
- Oversee end-to-end e-commerce operations.
- Execute digital marketing campaigns with a focus on online sales KPIs.
- Manage both online and offline inquiries, converting leads into sales.
- Apply creative marketing strategies to boost sales.
Candidate Profile:
- Age between 25 to 40 years.
- Degree or equivalent qualifications in an IT-related field.
- Excellent communication skills.
- Advanced IT knowledge.
- Candidates from proximity to Gampaha are preferred.
- Immediate joiners are highly preferred.
Requirements:
- Strong understanding of e-commerce platforms and operations.
- Experience in managing online revenue goals and performance metrics.
- Experience with international markets and digital marketing.
- Ability to manage inquiries from both online and offline channels.
- Innovative approaches to increasing sales opportunities.
How to Apply: If you are capable and willing to take on challenges, forward your detailed CV, mentioning the applied position in the subject line to careers@royalcashew.lk. Include a recent color photograph and contact details of two non-related referees.
Visit Us: www.royalcashew.lk
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